Quality in e-learning: The constant battle

Over the last decade, e-learning has evolved from simply a term used to define an educational experiment to a very large industry that is definitely here to stay. As it will reach $107 billion by 2015, according to Global Industry Analysts, the e-learning field became the big player in the education market, shifting education towards new and fertile territory and new means of delivery.

With its origins in the 60s in the first experimental virtual classes, the term ’e-learning‘ itself was only coined at the end of the 90s—and it has reached a peak of interest in just the last ten years. In the infographic below you can see the level of interest, as reflected in Google searches, from 2004 to the present. The growth in the ubiquity of internet connectivity, as well as advanced and less expensive technology, in addition to old fashioned word of mouth have all contributed to the shaping of the current state of the e-learning field.

However, shifting from an experiment to a big industry comes with a still-bigger question of providing quality services and products. The issues surrounding quality concepts in e-learning have only recently been a subject of interest in Google searches. Although standards and incipient models of providing quality online learning were available to the market starting from approximately 2001, it is only in the past few years that end-users and providers of e-learning are seeing the need for quality assurance in this ever-growing field. 

At KnowledgeOne, we have our own exhaustive quality assurance checklist, which gives us the confidence that our products and services meet both the end-users’ and facilitators’ quality requirements and thoroughly cover the following areas: instructional design, technology, design and structure, assessments, resources and feedback.

Therefore we’ll present the following infographic with an open-ended question: “What elements do you consider important to check from a quality assurance point of view when providing e-learning?”

KnowledgeOne infographic

(source: Google trends)

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