Passionate about learning and training? Excited about new learning technologies and the possibilities they offer? Join our dynamic team!

Elevate your career by joining our award-winning company, where you’ll have the chance to work alongside industry leaders and make a meaningful impact in the world of education.

Passionate about learning and training? Excited about new learning technologies and the possibilities they offer? Join our dynamic team!

Elevate your career by joining our award-winning company, where you’ll have the chance to work alongside industry leaders and make a meaningful impact in the world of education.

Open Positions

Job Summary:

Reporting to the Chief Business Officer, the Senior Project Manager is a key leadership role responsible for managing the full lifecycle of eLearning projects and leading the establishment of operational processes and vendor relationships. The role is vital in ensuring the successful delivery of KnowledgeOne products and services to our clients while maintaining a high standard of quality and efficiency.

This role starts with a fixed-term contract of two (2) years and is eligible to become permanent after the term.

Main Responsibilities / Duties:

Base Operations Setup:

  • Take charge of establishing and optimizing the operational foundation of the new K1 division.
  • Develop and implement efficient operational processes to streamline workflows and improve productivity.
  • Identify and implement tools, systems, and best practices, based on industry standards, to enhance operational efficiency.
  • Collaborate with CBO to align base operations with the division’s strategic goals and objectives.
  • Lead and oversee the end-to-end project management process for the operations projects, from initiation to completion.

Vendor Relations:

  • Build and maintain strong relationships with vendors, suppliers, and partners.
  • Negotiate contracts, pricing, and terms to ensure cost-effective and high-quality services.
  • Evaluate and select vendors based on performance, quality, and reliability.
  • Monitor vendor performance and adherence to contractual agreements.
  • Instill a Vendor Management Tracking tool to help in the monitoring of vendors
  • Identify KPIs to help in continuous monitoring.

Project Tracking and Reporting:

  • Develop and implement project tracking tools and methodologies to monitor project progress.
  • Generate regular reports and dashboards to provide insights on project pipeline and status to senior directors. These dashboards will be shared with KnowledgeOne CEO, Executive Team, Finance team, and at times Board of Directors
  • Analyze project data to identify trends, areas for improvement, and opportunities for optimization.
  • Communicate project status and key metrics to stakeholders and make recommendations for adjustments as necessary.

Project Management (20%):

  • Participate in proposal development by providing KnowledgeOne Sales team with cost estimates and industry standard timelines to include in proposal submissions.
  • Lead and oversee the end-to-end project management process for all KnowledgeOne projects from initiation to completion.
  • Define project scope, objectives, and deliverables in collaboration with clients, vendors and senior management for internal projects.
  • Develop and manage project plans, budgets, timelines, and resources to ensure successful project execution.
  • Proactively identify and mitigate project risks and issues.
  • Conduct post-mortems with key stakeholders after project delivery to review areas of improvement and integrate action plan for a better product and project delivery;
  • Foster effective communication and collaboration among cross-functional project teams (vendors and internal).
  • May be involved in all other project management-related duties as needed.

Qualifications / Skills required:

  • Exceptional interpersonal, verbal and written communication skills
  • Ability to interact professionally with customers at all levels
  • Strong knowledge of project management principles, methodologies and practices
  • Proven team player and ability to work well with others and lead a multi-disciplinary team
  • Ability to multi-task and handle multiple projects in a dynamic and fast-paced start-up environment
  • Strong problem-solving abilities, negotiation and conflict resolution skills
  • Strong attention to detail in order to ensure the quality of the product
  • Expert knowledge of MS Project or other PM software
  • Demonstrates proficiency with the Microsoft Office Suite

Education:

  • Bachelor’s degree in Business, Administration, Marketing, Communications or other pertinent field
  • PMP certification is an asset

Experience:

  • Minimum of 5 years of experience in a project management role
  • Experience in the eLearning industry
  • Experience in an IT or Web development industry
  • Strong understanding of back-end development and front-end features of e-learning projects

Language:

  • Advanced level in both English and French languages, written and spoken.

Our Benefits:

  • Competitive salary and performance-based incentives.
  • Flexible hours, 35 hours a week.
  • Complete insurance plan.
  • Employee Assistance Program (EAP).
  • Dialogue Telehealth Virtual Service.
  • Company-matched pension plan.
  • Personal and sick day banks.
  • Dynamic and fun team.
  • Office located downtown, across the street from Guy-Concordia Metro station.
  • Open to teleworking.
  • And much more…

Send your CV at careers@knowledgeone.ca

Spontaneous Application

You haven’t found a position that matches what you’re looking for? Send us your resume at careers@knowledgeone.ca, and you will be considered once the next opportunity arises.

The use of the masculine gender in our open positions includes the feminine and is employed solely to facilitate reading.

Spontaneous Application

You haven’t found a position that matches what you’re looking for? Send us your resume at careers@knowledgeone.ca,
and you will be considered once the next opportunity arises.

The use of the masculine gender in our open positions includes the feminine and is employed solely to facilitate reading.

WHY WORK WITH US?

Company Values

These are the guiding principles that shape our culture, influence our decisions, and drive our success, reflecting our commitment to excellence, integrity, and innovation:

  • Diversity
  • Creativity
  • Teamwork
  • Work-life balance
  • Fun

Work-Life Balance

  • Additional time off during the holidays and summer (at the discretion of the company)
  • Personal and sick day banks
  • Flexible work schedules
  • Handy downtown location across the street from a metro station
  • Remote working options

Life Insurance & Retirement

  • Life & long-term disability insurance
  • Company-matched pension plan

Friendly Work Environment

  • Multicultural environment
  • Team events
  • Holiday season celebration

Health & Well-Being

  • Medical, dental & vision and emergency travel insurance
  • Telemedicine
  • Health spending account
  • Employee Assistance Program (EAP)
  • Staff lounges around the office
  • Maternity leave top-up payments

Professional Growth

  • Reimbursement for training & development courses
  • Association memberships
  • Use of I.T. industry online self-improvement courses

FAQ

Absolutely, if more than one job fits with your expectations, competencies and interests, you can apply to all at once. However, we recommend you apply for the jobs that truly match your profile.

After the internal and external postings, we check all CVs. The externally selected candidates are contacted by phone for a 15-minute phone interview. This first contact with the candidate is mainly conducted through open-ended questions related to your professional background,  as well as general questions about yourself (location, salary expectations, availability for an interview, etc.). After passing the phone interview, the selected candidates get contacted for an in-person or virtual interview and, if required, a technical test. Upon passing the final interview, professional references and a background check will be requested; then, the job offer is finally presented to the selected candidate.

The recruitment process can be extended depending on the number of applications we receive. However, only selected candidates will be notified. Please be aware that if we do not see a suitable match between your qualifications and our open positions, we will keep your information on file in the event of future positions becoming available.

Yes, if you want to do a spontaneous candidacy, please send us your resume at careers@knowledgeone.ca 

Sure, here are just a few tips:

Pay attention to your resume:

  • This is the first presentation of yourself that we will see, so please try to have it as updated as possible,
  • Keep it short! Highlight your achievements and align your skills and experience with the job description,
  • Tell us about your previous work experience: years, function, background.

We work in the learning business, so learn about us!

  • Do your search about our mission, vision & values. Do they match with yours?
  • All questions during the recruitment process are welcomed so think about things you would like to ask us!

Have fun and good luck!

  • We are a fun and diverse team, so put your best smile forward and let’s meet!